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AML / KYC policy of Bankcomat online service

Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) Policy for Bankcomat.me Cryptocurrency Exchange Service

Effective Date: December 15, 2025

Developed in accordance with international FATF standards and the legislative requirements of the countries where it operates

1. General Provisions

Bankcomat.me (hereinafter referred to as the "Service") is committed to adhering to the highest standards of anti-money laundering (AML) and combating terrorist financing (CTF). This Policy has been developed in accordance with the recommendations of the Financial Action Task Force (FATF), as well as the legal requirements of the jurisdictions in which the Service operates.

The purpose of this Policy is to prevent the use of the Bankcomat.me platform for illegal purposes, ensure compliance with regulatory requirements, protect the reputation of the Service, and enhance the trust of users and regulators.

 

2. Service Obligations

Bankcomat.me undertakes to:

  • implement and comply with Know Your Customer (KYC) and Know Your Transaction (KYT) procedures;
  • conduct risk assessments of clients and transactions;
  • monitor transactions for suspicious activity;
  • block assets and suspend transactions if AML/CTF risks are identified;
  • transfer information to authorized bodies in cases provided for by law;
  • store personal and transaction data for at least 5 years;
  • train staff in AML/CTF compliance principles;
  • ensure the quality and legitimacy of assets transferred to clients, regardless of the direction of exchange and the method of sending them.

All cryptocurrency transactions sent to clients comply with AML requirements of international regulators such as FATF and OFAC. Payments from the Service are processed through:

  • unique (one-time) crypto addresses;
  • crypto addresses classified as low-risk in AML analyzer and blockchain explorer databases;
  • crypto addresses of licensed platforms.

 

3. Customer identification procedures (KYC)

To remove restrictions on platform functionality and increase withdrawal limits, verification is mandatory for all clients. The Baksmany platform verifies data through certified third-party KYC providers. User identification is classified into two levels, which determine transaction limits:

Level 1 (Basic) - Provides a standard verification procedure for low-risk transactions. Required data:

  • email address;
  • identity document;
  • confirmation of registration/residence address.

Level 2 (Advanced) - Applied on an individual basis when increased risks are identified or the client has a high AML status. Required data:

  • email address;
  • identity document;
  • proof of residential address;
  • documentary evidence of the source of funds.

The decision on the need for extended verification is made by the platform"s security service based on a risk assessment of the specific situation.

To carry out this procedure, in accordance with the AML/KYC Policy, the client must obtain:

a) A document confirming identity. It must be valid, reliable, and independent, and must include the client"s first and last name, date of birth, photo, and document series. The client may choose to provide:

  • internal passport of a citizen of the country;
  • foreign passport;
  • driver"s license.

An important point is the following: documents can be accepted as proof of identity if the information contained in them is transliterated into Latin.

b) A document confirming the client"s address of residence for the past three months. In this case, the client may choose to provide:

  • a certified rental agreement or bank statement;
  • electricity/utility bills;
  • tax declaration;
  • other documents containing the current address where the person has lived for the last 3 months.

An important point is the following: documents can be accepted as proof of address if the information contained in them is transliterated into Latin.

c) A selfie taken by the client showing him/herself holding a piece of paper with the text “Bankcomat.me” and the date.

The company will take specific steps to confirm that all information provided by the client is genuine. This will include methods including double-checking of information, based on legal requirements. If the company has any suspicions regarding the client"s identity, the company reserves the right to refuse cooperation.

The company continually verifies the client"s identity, but this most frequently occurs when the client is engaged in activities deemed "suspicious." Even if the client has previously undergone a documentation check, the company reserves the right to request updated documents again.

Requirements for confirmation of the origin of funds (Source of Funds)

As part of the extended verification process, the User is required to provide documentary evidence of the legal origin of funds. This requirement is due to the Anti-Money Laundering (AML) policy.

The list of accepted documents is open and may include, but is not limited to, the following categories:

  • Income from employment and business activities: employment contracts, income certificates, tax returns, financial statements of individual entrepreneurs.
  • Bank transactions: bank account statements confirming receipts.
  • Income from capital and assets: property purchase and sale agreements, dividend reports, investment statements.
  • Gratuitous receipts: documents of inheritance rights, gift agreements.

The service reserves the right to request additional documents for a comprehensive assessment of the client"s financial activities.

Users from jurisdictions blacklisted by FATF, OFAC, the EU, the UN, as well as from countries specified in Appendix No. 1 to this Policy, are not permitted to use the Service.

Regulated deadlines:

  • to check documents: from 1 to 24 hours ;
  • for EDD: 24 to 72 hours.

 

4. Transaction monitoring (KYT)

Bankcomat.me uses automated and manual methods to analyze cryptocurrency transactions using solutions from leading providers (including, but not limited to, AMLBot and similar solutions). Monitoring is performed based on the following criteria:

  • Linking the sender/recipient address to sanctions lists or blacklist clusters (darknet, fraud, stolen funds, etc.).
  • Using mixers, tumblers or anonymizing protocols (Tornado Cash and similar).
  • Suspicious patterns:

- multiple small transactions (smurfing);

- abnormal volumes compared to user behavior;

— transfers to newly created wallets;

— operations from high-risk jurisdictions.

  • Risk scoring for each transaction: Low / Medium / High.

Example of a transaction scoring model based on relevant providers:

  1. Low - the assessment level does not exceed 62% according to the program model ;
  2. Medium - assessment level from 63% to 70% according to the program model ;
  3. High - the assessment level does not exceed 75% according to the program model.

Please note that all these estimates are the subjective opinion of a particular company (provider) and may not reflect the true source of the assets.

Transactions with a "High Risk" level may be automatically blocked and forwarded for manual review by an AML Officer.

Preliminary AML verification of a cryptocurrency address is available at https://www.bestchange.com/report/.

 

5. Client categorization and verification levels

Depending on the risk, clients are divided into three categories:

  1. Low risk: standard CDD check.
  2. Medium risk: enhanced monitoring, periodic re-checking (every 2 years).
  3. High risk: application of Enhanced Due Diligence (EDD) procedures, including:
  • request for source of funds;
  • Advanced transaction history analysis;
  • annual KYC update.

The following are automatically included in the high risk category:

  • PEP (politically exposed persons, including members of their families and close associates);
  • Residents of countries from the FATF High-Risk Jurisdictions list;
  • Clients with a turnover exceeding the equivalent of USD 100,000 per year.

 

6. Processing suspicious transactions

If signs of money laundering, terrorist financing, or other illegal activity are detected, Bankcomat.me:

  • immediately pauses the transaction;
  • blocks the account until the investigation is completed;
  • generates an internal suspicious transaction report (SAR/STR);
  • if necessary, informs the competent authorities (including Rosfinmonitoring, FinCEN, EU FIU, etc.).

A client"s refusal to provide requested information or failure to undergo verification is considered grounds for denial of service.

Parameters of the fee for refunds in AML cases.

The fee is up to 5% of the blocked amount, but no more than the equivalent of $100. Refunds are not possible in cases where assets are deemed linked to illegal activity and are subject to withholding by competent authorities.

However, for bona fide clients whose funds, after passing KYC/SoF, are not confirmed as being related to money laundering, the exchange or refund fee is limited only to the network fee.

 

7. Interaction with third parties

Bankcomat.me:

  • does not cooperate with platforms registered in jurisdictions with insufficient AML regulation;
  • conducts due diligence of all counterparties (exchanges, payment providers, API partners);
  • requires partners to have licenses and comply with international AML standards.

 

8. Training and internal control

  • An AML officer has been appointed responsible for implementing and updating this Policy. Contact: [email protected].
  • All employees undergo mandatory AML/CTF training at least once a year.
  • Internal audits are conducted quarterly with the participation of independent consultants when necessary.

 

9. Data storage and protection

All personal and transactional data:

  • encrypted in accordance with industry best practices;
  • stored on secure servers in GDPR and MiCA compliant jurisdictions;
  • accessible only to authorized personnel;
  • are stored for at least 5 years from the date of termination of the relationship with the client, unless otherwise required by law.

Privacy Policy for the website and mobile app.

 

10. Final Provisions

This Policy is an integral part of the Bankcomat.me User Agreement. The Service reserves the right to amend it unilaterally with mandatory notification to users via the website.

All clients using Bankcomat.me services automatically agree to the terms of this AML policy.

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Appendix No. 1

List of jurisdictions with high AML risk (prohibited territories)

Afghanistan, Iran, North Korea, Syria, Yemen, Libya, Somalia, Cuba, Crimea, Transnistria, Venezuela, Myanmar (Burma), as well as all territories included in the FATF, OFAC, EU and UN lists on the date of the operation.

 

Contact for reporting suspicious activity:

[email protected]

Responsible AML officer :

[email protected]

© Bankcomat.me, 2025.